Slots / App
bajilive22 is clear about what data we collect, why we hold it and what you can do about it. This policy covers every interaction you have with us — from opening your account to making a bKash or Rocket payment — and your access rights depend on your local law and eligible regions.
When you create an account on bajilive22, we collect information necessary to operate your wallet, process transactions and keep your account secure. This includes your registration details, device information, browsing behaviour on our site and records of payments made through local rails such as bKash and Rocket. We do not sell your personal data to third parties, and we do not share it beyond what is needed to deliver the services you use. Data retention follows the periods required by applicable rules in your jurisdiction — we do not keep records longer than necessary. Cookies and similar technologies help us understand how pages are used; you can manage these through your browser settings at any time. Where we work with payment processors to complete a bKash deposit or Rocket transfer, those processors operate under their own privacy terms, which we link where relevant. This policy applies to the bajilive22 website and the account services accessible through it. Access to and use of our platform depends on whether it is permitted under the laws of your location and eligible region. If local law restricts access, this policy does not create any entitlement to use the service.
Not every data interaction on bajilive22 falls under the same rules. This section draws a clear line between what we govern directly, what is handled by third-party services and what depends on your device or browser choices. Understanding the boundary helps you know who to contact when a data question comes up.
Your login details, session activity and account settings are held directly by us. You can review and update most of this information from within your account area. Any correction request that cannot be completed there can be sent to our support route.
Payment records for bKash deposits, Rocket transfers and any other processed transactions are stored in your account history. We retain these records as required by applicable rules. The payment processor involved in each transaction also holds its own record under its own terms.
Pages you browse, game categories you open and session duration data are collected to help us improve the experience. This data is anonymised at the aggregate level. It does not include the content of your game sessions unless your account is flagged for a review process.
Game content from studios available in our lobby, external payment processors and analytics tools each operate under their own privacy terms. We are not responsible for data handled solely within those third-party environments. Check each provider's published policy for details.
You have real, practical choices about the data we hold on your account. The starting point is your signed-in account area, where you can see your registration details, review your transaction history — including bKash and Rocket records — and update contact information directly. If something looks incorrect, edit it in the account settings fields shown there; the change takes effect once you save. For data that cannot be changed through the interface — such as historical payment records or closed-account data — you can raise a written request through our support channel. We will confirm receipt and respond within the period stated in our support flow. If your question concerns how long we keep your data or whether a specific record has been deleted, include your account reference number so we can locate the record without delay. All requests are handled under the same policy regardless of whether your preferred payment method is bKash, Rocket or another supported option.
Open the account area after signing in and check the transaction history tab. Your bKash and Rocket payment records appear there with dates and amounts as processed.
Use the account settings page to update your email, mobile number or contact preferences. Fields that are locked for security reasons require a support request to change.
Contact us through the published support route with your account reference. State clearly whether you are asking about access, correction or deletion so we can route your request correctly.
If the account area does not resolve your question, our support team can pull the relevant record. Include your registered mobile number and the approximate transaction date to speed up the process.
If you have a question about this policy, want to review a specific record or need to raise a correction, use one of the contact routes below. We do not invent response timelines here — check the support page for any published response information. Access to these routes depends on your account status and eligible region.
Open the chat widget on any page of the site while signed in. State that your query is a privacy or data request so the team can route it correctly from the start.
Send your data or policy question to the email address published on our contact page. Include your account reference number and the specific record or detail you are asking about.
The Help Centre linked from your signed-in account area contains published answers to common data questions. Check there first — many correction steps can be completed without contacting the team.
We apply access controls, session management and data minimisation practices to the information held on your account. No system eliminates all risk, so we also give you the tools to monitor your own account activity directly.
We use cookies to keep your session active and understand site usage patterns. You can adjust or remove cookie permissions through your browser settings at any time. Disabling cookies may affect some account functions but does not delete your account data.
Your account is protected by a password you set and, where enabled, additional verification steps shown during login. We do not store your bKash or Rocket PIN — payment authentication happens within the payment provider's own flow.
We keep your account and transaction records for the period required under applicable rules in your jurisdiction. Once that period ends, records are deleted or anonymised. You can ask us about the retention period that applies to your specific data through the support route.
If we update this policy in a way that affects your rights, we will post a notice in the signed-in account area. Continuing to use the service after a posted update means you have seen it. You can always request a copy of the current policy through support.
The questions below cover what we collect, how long we keep it and what you can do if something needs to change. If your question is not here, reach us through the live chat or email route listed above.
We collect the details you enter during registration — name, mobile number and email — along with device signals and session data when you browse. Payment method details like your bKash or Rocket number are recorded as part of transaction history, not stored separately as a payment profile.
Most of it is visible inside your signed-in account area: registration details, transaction history and session records. For data held in back-end systems that is not surfaced there, raise a written access request through support with your account reference number.
Open account settings after signing in and edit the fields that are available to you. For locked fields — such as your registered mobile number used for bKash or Rocket verification — contact support with your account reference and the correction you need made.
We share data only where it is needed to deliver the service — for example, passing transaction details to a payment processor to complete a bKash deposit. We do not sell personal data. Third-party game studios in the lobby handle session data under their own published terms.
Retention periods follow the requirements of applicable rules in your jurisdiction. We do not keep records beyond those periods. If you want to know the specific period that applies to your account data, send a request through the email support route with your account reference.
Reach us first through live chat or email as listed on the contact page. Describe the specific record or incident and include your account reference. If the issue is not resolved through our support route, you may have further options under the data protection rules of your jurisdiction.